Terms & Conditions

By accessing or using GeneString Expert Diagnostics, you agree to the following Terms & Conditions.

1. Appointments

Appointments are subject to availability. Home sample collection may vary depending on location and operational hours.

2. Accuracy of Information

You are responsible for providing accurate personal, medical, and contact information during booking.

3. Payments

All payments are processed through secure payment gateways. Prices are subject to change without prior notice.

4. Cancellations & Refunds

Cancellation and refund requests will be processed according to our cancellation policy. Refund eligibility depends on the booking status and services already rendered.

5. Laboratory Reports

Reports are intended for medical consultation only and should not be considered a substitute for professional medical advice or treatment.

6. Intellectual Property

All website content, including logos, text, graphics, and software, belongs to GeneString Expert Diagnostics and may not be reproduced without written permission.

7. Limitation of Liability

GeneString Expert Diagnostics shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or services.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this website.

9. Contact Us

Email: support@genestringlab.com
Phone: +91 XXXXXXXXXX